Policies Page

Privacy Policy

Effective Date: January 1, 2025

Macha PSM, LLC is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and purchase or use our digital training courses.

1. Information We Collect

We collect personal and usage data to improve our services. This includes:

Personal Information: Name, email address, phone number, billing details, and company name (if applicable) when you register, purchase a course, or contact us.
Payment Information: Payments are securely processed through Wix Payments. We do not store credit card details.
Technical Data: IP address, browser type, device information, and website usage analytics.

2. How We Use Your Information

We use your data to:

Provide access to purchased courses.
Process transactions securely.
Improve our website and course offerings.
Send updates, promotional offers, and support-related messages.
Comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

Service Providers: Third-party platforms that help us process payments, deliver courses, or analyze website traffic.
Legal Authorities: If required by law or to enforce our policies.

4. Cookies and Tracking Technologies

We use cookies and tracking tools to improve user experience and gather website analytics. You can adjust your cookie settings in your browser.

5. Data Security

We take reasonable steps to protect your data but cannot guarantee complete security. Please keep your account credentials safe.

6. Your Rights

You may request to:

Access, update, or delete your personal data.
Opt out of marketing emails by clicking "Unsubscribe."
Disable cookies via browser settings.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy. Continued use of our Site after updates means you accept the changes.

For questions, contact us at [traci@machapsm.com].

Terms and Conditions

Effective Date: January 1, 2025

Welcome to Macha PSM, LLC. By using our website and purchasing digital training courses, you agree to these Terms & Conditions.

1. Use of Our Site and Services

By accessing our Site, you agree to:

Use our courses and materials for personal or business training purposes only.
Not share, resell, or distribute course content without permission.
Not attempt to copy, modify, or reverse-engineer our content or technology.

2. Account and Payment Information

You must provide accurate personal and payment information.
Unauthorized account sharing may result in suspension.
Payments are non-refundable unless specified in our Refund Policy.

3. Intellectual Property Rights

All course materials, including text, videos, and documents, are the exclusive property of Macha PSM, LLC.
Unauthorized reproduction, resale, or distribution is strictly prohibited.

4. Limitation of Liability

Our training materials are for informational purposes only. We are not liable for any business decisions, compliance issues, or damages resulting from the use of our content.
We do not guarantee that our courses will meet all regulatory requirements in your jurisdiction.

5. Termination of Access

We reserve the right to terminate or restrict access to our Site or courses if you violate these Terms.

6. Governing Law

These Terms shall be governed by the laws of Alabama, USA, without regard to conflict of law principles.

7. Changes to These Terms

We may update these Terms from time to time. Your continued use of the Site after updates means you accept the new Terms.

For any questions, contact us at traci@machapsm.com.

Returns/Refunds Policy

Effective Date: January 1, 2025

Digital Training Course Refund Policy
At Macha PSM, we are committed to providing high-quality digital training. Due to the nature of our online courses, we maintain the following refund policy:

All Sales Are Final After Access – We do not offer refunds once you have accessed more than 20% of the course content.
7-Day Satisfaction Guarantee – If you are unsatisfied, you may request a refund within 7 days of purchase, provided you have not accessed more than 10% of the course.
Technical Issues – If you experience technical problems preventing access, please contact support within 7 days. If we cannot resolve the issue, we will issue a full refund.
No Refunds for Non-Usage – Failure to access or complete the course does not qualify for a refund.
Fraud Prevention – Refunds will not be issued for fraudulent purchases or chargebacks made in bad faith.

For questions, contact traci@machapsm.com.